Empowered Communication: Developing Your Voice in the Workplace

“How can I speak up at work and be taken more seriously?”

I’ve been asked this question several times, and there are several nuances that determine how to answer the question. Developing your voice in the workplace is more than speaking up, and working in an environment where different perspectives are valued is also crucial. In this edition, we will explore practical strategies to help you develop and effectively use your voice.

Contribution vs. Conversation

It is entirely okay not to speak up on each agenda item during a meeting. Yes, meetings can be a great place to catch up with colleagues, but also, show up prepared. Be honest with yourself, are you contributing in meaningful ways to the discussion? Or are you only making conversation? Contributions come from confidence in the work you’ve done prior to the conversation. A tongue-twister, but also the truth! You’ll be able to speak with more confidence if you’ve done your research and finished your presentation, task, or project on time. The final step is having the ability to articulate your points concisely and clearly.

Be Solution-Oriented

Are you problem-oriented or solution-oriented? One of the best leaders I’ve ever been around taught me several great lessons but this one I truly love. It may sound simple, but if you don’t know the answer to a question—first state that you don’t know, but as much as humanly possible follow up with a follow up. For example: “I’m not sure, but I will get in touch with someone and have an answer for you by 4:00pm today.” The next step is following up, and then communicating what needs to occur to execute the original question. This shows your ability to listen, engage with someone outside of the room, and communicate with confidence once the answer is found. Before you know it, you’ll be seen as someone who is solution-orientated and trustworthy, rather than problem focused.

Understand Your Non-Verbal Communication

If you haven’t heard that your body language screams, please know that it does. How you walk into rooms, how you sit in rooms, your facial expressions and eye-contact play a critical role in how you and your message is received. We all have days that aren’t our best but showing bad body language is not the way to let everyone know you are having a bad day. If you need some grace, communicate that. Otherwise, understand how powerful your non-verbal communication is, and be positive in this aspect to reinforce your words.

Throughout all your growth, don’t forget to celebrate yourself and others. Also, don’t be afraid to start small in whatever you do, and know that I am wishing you the best always.